POLICIES

Refund and Cancellation Policy

Effective date: 24 October 2026.

AI Pro is a USD $9 monthly subscription, with any applicable tax shown by Paddle before purchase. It renews automatically until canceled. To stop the next charge, use the “Manage subscription” link in your Paddle receipt or visit Paddle buyer support. Cancellation takes effect at the end of the current paid period; the remaining time stays available unless the payment is refunded or reversed.

Refunds and access

Paddle is the merchant of record. Refund eligibility and requests follow Paddle's Refund Policy, its Buyer Terms, and applicable consumer law. Local mandatory rights vary and are not limited by this page. Request a refund through the link on your Paddle receipt or Paddle buyer support. For product problems, contact derotuibs@gmail.com.

If Paddle approves a full refund or a payment is reversed, access funded by that payment stops for new AI tasks. Answers already generated may remain retrievable for the normal short retention window. A pending refund request alone does not mean a refund has been approved. For an unresolved partial refund or payment dispute, contact support for review; we will not silently award a new month of tasks.

One-time English product sheet orders

The separate product-sheet service costs USD $9 per file before any applicable tax shown at checkout. It does not renew. If a payment completes but the workbook is unavailable or marked for review, contact us with your Paddle receipt and account email; do not purchase the same file again while we investigate. Refund requests may be made through the link in the Paddle receipt or Paddle buyer support, subject to Paddle's policy and applicable consumer rights. A refund request is not itself an approved refund. If Paddle approves a full refund or the payment is reversed, access to that order's workbook stops.